Refund Policy

Returns 
Products that have been opened or tested cannot be returned. Only products that have been incorrectly supplied, or damaged during transit can be returned.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items: 
Gift cards

To complete your return, we require a receipt or proof of purchase. No item can be returned or exchanged 14 days after delivery. 

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will made to your original method of payment, within 2-4 Business days

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, Please contact us at info@lagirlnigeria.com.ng

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@lagirlnigeria.com.ng and send your item to: LA Girl Plaza, Opposite Abia Plaza, Tradefair, Badagry Expressway, Lagos, Nigeria.

Shipping 
To return a damaged or defective product, you should mail your product to: LA Girl Plaza, Opposite Abia Plaza, Tradefair, Badagry Expressway, Lagos, Nigeria.

We'll cover the cost for any defective or damaged products.